At The Love Ally, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our services or visit our website, LoveCardReadings.com. Please read this policy carefully. By using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
Personal Information
- Contact Details: When booking a session, we collect personal details such as your name, email address, and phone number to communicate with you about your booking.
- Session Information: Details provided by you during a session (such as birth date, relationship details, or any personal information you choose to share) are used solely for providing the service.
Payment Information
- Transaction Data: We may collect information related to your purchase, such as payment method and billing details. Payment information is processed securely by third-party payment processors, and we do not store sensitive payment information like credit card numbers.
Automatically Collected Data
- Usage Data: We collect information about how you use our website, such as your IP address, browser type, pages visited, and time spent. This data helps us analyze website performance and improve our services.
2. How We Use Your Information
Your personal information is used to:
- Provide, personalize, and improve our services.
- Manage bookings and process payments.
- Communicate with you regarding your sessions, appointments, and customer support needs.
- Send occasional emails about new services, updates, or relevant offers if you opt in.
3. How We Share Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as outlined below:
- Service Providers: We may share your information with trusted third-party service providers that assist us in delivering our services, such as payment processors and scheduling platforms. These providers have access to your information only to perform specific tasks and are obligated to protect your data.
- Legal Compliance: We may disclose your information if required by law, or to protect the rights, property, or safety of The Love Ally, our clients, or others.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. All sensitive information is transmitted via secure (SSL) technology and stored in encrypted databases. While we strive to protect your personal information, no electronic transmission or storage method is 100% secure; therefore, we cannot guarantee absolute security.
5. Your Rights and Choices
- Access: You have the right to access and review the personal information we hold about you.
- Correction: You may request corrections if your information is inaccurate or incomplete.
- Deletion: You can request that we delete your personal information, although we may retain some information as required by law or for legitimate business purposes.
- Marketing Communications: If you wish to unsubscribe from promotional emails, you may opt out at any time by following the instructions included in these communications.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, understand site usage, and improve our offerings. You may disable cookies via your browser settings, but this may affect your experience with our website.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements.
8. Changes to This Privacy Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page, and we encourage you to review it regularly to stay informed of our practices.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:
Effective Date: [Insert date]
This policy is structured to ensure compliance with privacy regulations, including GDPR if applicable.